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Customer Relationship Executive - Bangalore

Keywords / Skills : BPO, Call Center, Voice Process, International Call Center, Customer Service, Customer Care, Customer Service Executive, altisource, "EXL", "247", "JP", FIRStsource, "IBM", "CONCENTRIX", MINACS, aegis, mphasis, "HSBC", convergys, infosys, firstadvantage

1 - 11 years
Posted: 17th Jul 2017

Job Description
Job description

Customer Service: The ability to work with many different types of customers in a friendly, relaxed way is important.

Communication: You might be explaining complex information to customers, or presenting a multitude of options that they must be able to easily understand and digest before making a decision. Your ability to communicate complex information will be needed.

Willingness to Learn: Ongoing education and training in your field is the hallmark of a good consultant. You must stay up to date on the latest trends and information.

Listening Skills: You must be able to listen to your customers and discern the best course of action for them.

Role and responsibility:

Customer relationship associates should know their customer's needs, wishes and dreams. He or she should be well versed in the value delivered to customers and the problems customers are trying to solve.

The customer relationship associate will not only solve customer requests but will proactively offer ideas and insights to improve the customer's issues and challenges.

The customer relationship associate will ensure complete customer satisfaction

Education qualification required:

Any Graduate / UG / PUC / BE / BTECH

Work Experience:

Freshers and Experienced applicants can apply

Language known:

Fluent English communication skills are required

Salary:

15k to 44k

Interview location:

Equations Placements, 506, 5th floor, Barton Center, above Cafe Coffee Day, MG Road, near MG Road Metro station, Bangalore 560001.

Contact person:

Sneha 9742666885

Saniya 9916915222

Deepa - 9739666117



About Company

Equations Placements
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