TECH MAHINDRA BUSINESS SERVICES ( UK Voice Process)
Why wait when you can work for one of the leading BPO brands in India and get a kick start to your career !!
Direct Hiring : 1. Customer Service (voice) 2. Retention (Voice)
** SALARY max going up to 3.8 LPA ** Exciting INCENTIVE structure **Pick Up and drop facility available, depending upon the boundary
REQUIREMENTS : 1. SSC with Min 1 Year Experience in International Voice Process. 2. HSC/Graduates with min 6 months experience in International Voice process.
Job Location : Pune, Yerwada ( We are NOT hiring for Back Office or Freshers )
NO WALK-IN INTERVIEW : to book your interview contact on the numbers/Email mentioned below
CONTACT : Ritu Navle (HR- Talent Acquisition) - 8975007890 or email your CV to me at [HIDDEN TEXT] Salary: INR 1,75,000 - 3,75,000 P.A. Industry: BPO / Call Centre / ITES Role : Voice Process Role: Advisor Employment Type: Permanent Job, Full Time
Tech Mahindra Business Services Limited Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases