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Customer Relation Executive Customer Care Executive Customer Service Customer Care Officer customer service representative

Keywords / Skills : Fresher BPO, Fresh Graduate, Freshers, Undergraduates, High School Pass, Graduate Fresher, Graduates, Call Center, Voice Process, International Call Center, Domestic Bpo, Inbound, Fresher

0 - 5 years
Posted: 2018-04-17

Industry
Banking/ Financial Services
Insurance
ITES/BPO
Telecom
Hotels/ Restaurant
Travel/ Tourism
Any
Function
Customer Service/ Call Centre/ BPO
Banking, Insurance & Financial Services
Role
Fresher
Education
Any graduate, Other
Salary
0.00 - 3.00 lacs
Posted On
17th Apr 2018
Job Description
Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.


About Company

Since 2015, HireFlux HR has been at the forefront of defining great leadership in the face of changing economic conditions, emerging opportunities and evolving business goals.
We develop deep and meaningful knowledge of your challenges, offer honest guidance, and provide true support. Nurturing long-term relationships with clients allows us to better understand your needs, be positively proactive, and stay practically focused on what really matters to you.
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