Location: Mumbai Experience: 2-5 years Educational Qualification: Any graduate. Specialized Competency / Skill: Responsible for making MIS Reports on daily, weekly fortnightly basis working on daily dashboards etc Job Responsibilities: a. Responsible for making MIS Reports on daily, weekly fortnightly basis, working on daily dashboards etc b. Coordinating and managing all Database Responsibilities c. To submit the MIS within the timelines given d. Proficient with MS Office Applications like advance Excel & Power point Presentations. e. Excellent interpersonal (verbal and written) communication skills f. Should possess the ability to handle a variety of responsibilities under pressure g. Must be able to function independently & ready to learn to work on new software’s h. Should have good communication skills i. Analytical skills –Ratio Analysis, Yield calculation etc. j. Should possess the ability to learn basic function of the Credit Department in order to prepare MIS, do data analytics and prepare dashboard/presentations
We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases