Technical Architect / Development manager for designing solutions in payments domain for products such as EFT switch, clearing & settlement systems. Duties and Responsibilities : Perform solution / architecture designing, customizations, enhancements to the switch / clearing / dispute management systems and applications related to payments processing. Coding, guide technical teams in coding, conduct reviews and configuration management. Guide/ train and help development teams on relevant on technical aspects in terms of design, coding and troubleshooting Work in cross functional team environment to help develop solutions for business Configuring Message mapping, workflow processing and business logic Skills Needed : Strong Handson Technical Expertise in C++ / Unix, Oracle is MANDATORY Extensive experience in designing, building applications in payments domain (preferably) for products such as EFT switching, e-commerce, payment gateways, clearing & settlement solutions. Familiar with Agile project delivery, software lifecycle management and source code management. Exposure in payment applications, ecommerce applications and switching systems will be an added advantage. Experience (6-10 Yrs) : Minimum experience of 6 years software development related work, out of which minimum 5 years of hands-on in application development.
"Sampoorna Computer People is a Recruitment Agency established in 1990, providing consultancy exclusively in recruitment of IT, ITES (BPO) & Telecom Professionals. Our Head Office is in Mumbai (Bombay) and we have offices at Bangalore, Chennai (Madras), Delhi, Hyderabad and Pune. We are the first IT & Telecom specialist recruitment consultant certified for ISO 9001:2015 by BVQI India. Sampoorna is a founder member of ERA (Executive Recruiters Association) which is Indiaâs Recruitment Agencyâs Industry Organization Home page : www.sampoorna.com"
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases