SR Staffing Solutions is one of India’s fastest growing HR Consultant and Manpower Recruiting company that offers a wide range of services. Over the years, it has successfully established itself as a reputed and trusted recruitment consultant in Delhi and several other cities in India. SR Staffing Solutions provides services in manpower consulting and HR Recruitment. While focusing on providing unparalleled and quality services to our clients which include both organizations and job seekers, we have set our standards of quality and strengthened their trust in us by keeping the client’s interests foremost. Knowledge empowers the mind and the individual, building the person for a better future. So having understood this, we decided to put this knowledge in to use, paving way to the existence of SR Staffing Solutions. SR Staffing Solutions is an HR Consultancy firm, birthed in the year 2012. It came into existence even as we as a team studied and understood the huge disparity that lies between talent & skills possessed and the knowledge and skills required for various job requirements.
In a corporate scenario, a client has to invest a sizeable amount of money, resource and time to groom, train and develop new candidates for a given job profile as per the needed skill sets. Our primary role begins here as we help in identifying the apt candidate with the required skills & qualification, suiting the job profile.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases