Generate leads through, emails, cold calling which should lead to Conversion Communicate to prospects by E-mail Follow-up calls Market research Assistance to achieve business development process Establishing initial contact and gathering information Possess high energy and enthusiasm. Self motivated & goal-oriented. Excellent verbal, written & interpersonal communication skills. Excellent professional business telephone / written communication skills. Ability to organize and prioritize work independently, with minimal supervision at times Client interaction/presentation Skills Managing new as well as existing clients Achieving monthly targets
, I’m part of Business Development team with Gigavirt Technologies. We are a IT company based out in Us (Mechanicsburg) with a delivery center in India (Hyderabad).
We have expertise team working on the below Tools & Technologies: Web Design, Graphic Design, HTML5 and CSS3, .NET, PHP (We got 30 people on PHP), SEO (SMO, PPC, Ad words). I phone & I pad, Android, Windows Mobile Apps.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases