CALL ARYAN 7738766644 / 9930142797. (BPO JOBS IN MUMBAI / BPO JOBS IN PUNE) SALARY 45,000 + INCT. Call ARYAN 7738766644 / 9930142797 FIXED DAY SHIFT + WEEKENDS OFF! U.K /AUSTRALIAN / U.S PROCESS WITH CUSTOMER SERVICE, UPSELLING, COLLECTIONS, INBOUND SALES AND AIRLINES PROCESS. BPO JOBS IN PUNE BPO JOBS IN MUMBAI BPO JOBS IN HYDERABAD BPO JOBS IN BANGALORE BPO JOBS ACROSS INDIA (PAN INDIA)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases