Keywords / Skills : RDBMS, SQL, PL-SQL, SPSS, Business Intelligence Tools, Data analytics, Data Warehousing, Data Visualization, ETL, Cognos, Power Bi, Predictive Analytics and Modeling, BI Reporting, Bigdata
In this role, you would be building world-class BI and data analytics solutions that would be consumed by leaders and executives of global Fortune 1000 organizations. Specifically, you will be building executive dashboards, reports and data models leveraging a variety of ETL and BI tools. A strong sense of business analysis and data interpretation is key. Prior exposure to databases, SQL, statistics, Excel modeling would be a plus.
Requirements: Excellent oral and written communication skills for communicating with remote clients via phone and e-mail Willingness to learn new technologies and tools diligently and independently Positive attitude, enthusiasm toward work, and ability to work well with others. Willingness to travel when necessary Strong mental aptitude
Jasp Information Solutions is a boutique IT consulting firm focused on delivering Business Intelligence and Performance Management solutions to its client partners. We partner with our clients to assist them in services such as BI strategy, design, architecture, development and implementation of data warehouse and other business intelligence solutions. We are an authorized IBM Business Partner.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases