Best opportunity for Experienced / Freshers , Graduate for an International Voice Process.
Job Description Designation - Customer Support Associate/ Sr. Customer Support Associate Shifts - Rotational shifts (24*7)/ UK/ US/ Day Shifts Week off- 2 Consecutive off / Fixed off
1.Good Written & Verbal English Communication Skills 2.10+2 pass 3.Any Diploma Holder 4.Any Graduate Fresher/Experience 5.B.E/B.Tech can also Apply 6.Any Post Graduate Fresher/Experience can also Apply 7. BPO experience/ Non Bpo experience considered
CTC :- 1.50 LPA - 4.50 LPA
**Candidates with Excellent Communication Mandatory **
Additional Benefits - 1.Performance Based Incentives/ Uncapped Incentives 2.Travelling Allowance 3.Pick & Drop Facility 4.Sodexo Coupon(depends upon the company) 5. Fixed Night Shift Allowance 6. Medical Insurance 7. Friendly Work environment.
Work Location - Pune
Contact Person - Ashish Contact Number- 9028017722 Send your CV at [HIDDEN TEXT]
Kindly refer to your friends also to grab this opportunities.
Thanks and Regards,
Ashish Contact: 9028017722 Whats app on : 8793704118
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases