JD Accountable for entire gamut of Lead generation, Business Planning.
Resources for our Sales Team with Good knowledge in Account Management,-B2B Sales-Marketing-Relationship Management-Revenue Generation Business Development Roles and Responsibilities & develop effective working relationships with clients through regular meetings to identify and obtain further sales and business development opportunities.
Preparing the action plan for achieving the Sales target and management of pre-sales and post- sales support function.
Increasing the revenue by up-selling/cross selling the existing clients for buying larger inventories of higher values.
Developed and maintained effective marketing and public relations strategy to promote the products, services and image of the organization. Responsible for steep increase in profitability for the assigned territory through new acquisition and renewals.
Projection, New Business Development, Product Development, and Competitive Analysis.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases