Candidates interested to work for an IT MNC client on direct rolls with our company Software Data India (Ltd) need only apply!@Job Skills:
Automation Scripting experience in C#, and Automation testing using Coded UI
Experience in writing/contributing to a test strategy and test plan
Writing detailed, structured test scripts using best practice design principles
Exposure to test management and automation tools, such as QC, JIRA
Basic SQL programming skills
Experience of manual and database testing throughout full development lifecycle
Financial Services background (specific experience in finance, risk or treasury)
SDIL in short, was established in 2001, in India, to take care of business in APAC region for its parent company DATA Inc (DI) in the US. DI is a well-established global group of software services companies with its headquarters at Montvale, servicing major Fortune 500 companies since 1983.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases