• Experience of 5 to 7 years in automation test engineering framework design and development • Takes overall responsibility in the end to end testing cycle for specified entities - Test Design, Test case preparation, Test Execution, Test Automation • Perform problem isolation and resolution • Responsible for the quality of all the deliverables • Experience in Automation Framework like Selenium, hybrid framework
Technical Skills: • Selenium • Core JAVA • Framework development/creation from scratch • TestNG Framework • POM - Page Object Model, POM.xml, Continuous integration • Maven Build Deployment Tool • Apache POI • Test case Design • Jenkins • Data Driven Testing - Automation testing through Excel
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases