Job title
Associate infrastructure Engineer (Active Directory, Wintel Operations, Messaging, GSM Support)

Company Name
Mphasis Limited

Bengaluru / Bangalore

3 - 6 years

Key Skills
Active Directory, Wintel Operations, Messaging,GSM Support


System Analyst/ Tech Architect

• IT/ Computers - Hardware • IT/ Computers - Software

Posted On
13th Sep 2017

Job Ref code

Company Profile Link

About Company

Mphasis enables customers to reimagine their digital future by applying a unique formula of integrated cloud and cognitive technology. Mphasis X2C2TM formula for success (shift anything to cloud and power everything with cognitive), drives five dimensions of business value with an integrated consumer-centric Front to Back™ Digital Transformation, enabling Business Operations and Technology Transformation. Mphasis applies advancements in cognitive and cloud to traditional Application and Infrastructure Services to bring much needed efficiency and cost effectiveness. Mphasis' core reference architectures and tools, combined with domain expertise and hyperspecialization are the foundation for building strong relationships with marquee customers.
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Job Description

Active Directory Planning, Deploying & Administration

Maintaining Microsoft Windows based AD servers (2003 & 2008).

Review Monthly backup

Monitor disk utilization org wide

Authorize Auth-Restores

Capture service performance statistics for monthly reviews

Review monthly problem management report

Create a service performance and usage report

Respond to escalation requests

Support day 2 day L3 calls on AD issues.

Administration, Support maintenance of AD 2003 & AD 2008.

Wintel Operations

Maintaining Microsoft Windows servers.

Acknowledge L2 level Previllege access MGMT, Change Ticket, level tickets & adherence of SLA

Intermediate troubleshooting skills on Windows clustering,

Support & maintenance of Windows servers (internal team)

Basic scripting & GPO ticket processing skills

Delegating & monitoring L1 tickets with onsite helpdesk team