JOB DETAILS Application packaging Type of Requirement Contract to Hire(Permanent employment at clients place after completing the specified Contract period) About Company It is CMM level 5 company Work Experience 4 - 6 years Skillsets required Application Packaging, Location Chennai, Gurgaon No. of Openings 2 Job Description Job opening for Application Packaging for Chennai and Gurgaon Location.
Experience : 4 - 6 years EducationSpecialisation Any Salary Negotiable Expires on 10th May 2017 For Further Details Contact
Namrata Jitendra singh Resource Coordinator - HR SixSigma SoftSolutions Pvt. Ltd., Unit No. 710, 7th Floor, Palm Spring Centre,
Link road, Malad West 91- 22 - 66972070-79 Email : [HIDDEN TEXT] Web : www.6sos.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases