Job Summary

Job Title: Administrator - Desktop Support  

Location:Mumbai  

Work Experience: 1 - 3 years  

Position Type: Full Time, Employee  

Industry: IT/ Computers - Software  

Ref Code: 548830  

Key Skills: Desktop Support

 
About Wipro

Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries.

For more information, please visit www.wipro.com



Job Description


Job Description

Key skills required for the job are:

  • Desktop Support-L2 (Mandatory)

As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager

Minimum work experience:1 - 3 Years

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Wipro is an equal opportunities employer. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment.