Job Summary

Job Title: Administrator - Desktop Support  


Work Experience: 3 - 5 years  

Position Type: Full Time, Employee  

Industry: IT/ Computers - Software  

Ref Code: 548809  

Key Skills: Desktop Support

About Wipro

Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries.

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Job Description

Job Description
  • 1 to 5 years of experience in Remote Desktop support.
  • Good communication and articulation skills is must
  • Knowledge and experience on windows 7/8 OS
  • Manage Desktop (software and connectivity) incidents through to resolution.
  • Should have experience on Ticketing tool like BMC remedy,
  • Experience in email support, MS office desktop applications.
  • Should have exposure on EUC tools like AD and other remote support tools.(
  • Preferable to have a good understanding of Lync, VPN, VDI and Citrix environments
  • Should have experience on AV (Symantec ,MacAfee EPO)
  • Troubleshooting experience for desktop L2 related issue
Wipro is an equal opportunities employer. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment.