Candidate must have good working knowledge of Tally, TDS, GST, Income tax, Ledgers & Cash Management. Job advert, screening, shortlisting and interviewing the candidates. Educating new joinees on employment offer/ company policies & business highlights Maintaining employee records, time and attendance. Process Payroll, PF, ESI, Income Tax etc. Know to file e-returns to various departments like E-TDS, GST etc
Idolsoft Inc is a technology focused Staffing company with our presence in USA and India. We address our client's technological needs through our consulting, outsourcing and staffing services. We help our clients generate revenue, reduce costs, and access information necessary to operate their businesses on a timely basis.
What we strongly believe is that successful business relationships are built on long term mutual gain, not short-term expediency. We work together with both your business and technical teams to ensure that we deliver high quality solutions to meet the needs of your business. At IdolSoft, people believe that the excellence of service is the result of organizational stability and comittment to code of conduct. IdolSoft is governed by its core values that shape the culture and character of the company and guide us in making decisions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases