We are hiring Exp.people for a reputed MNC in chennai in Finance and accounts process for a senior level profile. Max salary 2.40 lac p.a. candidate should be comfortable in night shifts.Transportation will be provided.
Yellow Box, a service providing company where yellow denotes color for service and box defines the range of services we provide. To fuel the growth of industry we serve, by facilitating the careers of human talent is the objective we serve for.
Our goal is to exceed the expectations of every Client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our Consultants are distinguished by their functional expertise combined with their hands-on experience, thereby ensuring that our Clients receive the most effective and professional service.
Our Strong culture and positive approach in our consultants has given us a competitive edge and helped us in business transformation with increased value and efficiency.
Our Consultants are well networked across locations as a result of which we are able to attract the best of the talent pool with much value & alacrity. Over the years, our consultants have built strong expertise in their functional domain and have also been able to build up strong relationship with companies in India by identifying the best resources for them, conducting training & development programme, providing cost effective consulting solution to inspire industrial growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases