We’re an energetic company and are looking for a passionate individual to join our organization and revitalize our record keeping and bring more organization to our day to day financials. Much of your job will be done on computers, inputting spreadsheets, tax documents and reports. Good computer skills will be necessary. The Candidate who have thorugh knowledge in Tally, Excel Etc.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases