you'll be playing a key role in the design,develop, installation, testing and maintenance of software systems/networking systems. The software & networking systems you create are likely to help businesses be more efficient and provide a better service.
• Reviewing current systems • Presenting ideas for system improvements, including cost proposals • Working closely with analysts, designers and staff • Producing detailed specifications and writing the program codes • Testing the product in controlled, real situations before going live
INTERVIEW ROUNDS: round 1:aptitude round 2:technical written round 3:face to face.
Salary package:based on performance in the interview(fresher salary)/ *Immediate joinees expected.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases