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Greetings from JS Human Capital Services
We Have Excellent Openings in "MNC’s International/Domestic BPO" for Freshers/experienced .Those who are Looking for BPO(Technical or customer Support voice process),Day/ UK / US /AUS Shifts.
Its for only immediate requirements, those who can join immediate or 10 days notice periods can only apply .Please 1 month notice periods candidate can't apply only immediate joiner candidates can apply Call alam 7975570699
Minimum Qualification require :-
10+2 with experience
Graduate with experience
English/Hindi/ Kannada /Tamil/ Malayalam for "Domestic BPO" voice process.
English with Technical knowledge/English with Customer knowledge for "International BPO" voice process.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases