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| Operations Management |
1495.00 |
| Operations Management |
1495.00 |
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors. It introduces key functions that are part of operations in every organization and decisions associated with them. This course also walks you through some characteristics of operations strategies and different types of transformations of inputs into goods and services in a variety of industries.
Modules
Operations Management and the Organization Operations Management: Product and Service Management Operations and Supply Chain Management Operations Management: Inventory Management Operations Management: Forecasting and Capacity Planning Operations Management: Operations Scheduling Operations Management: Management of Quality Operations Management: Facilities Planning and Management
Audience
Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization.
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| Six Sigma Green Belt Certification |
5995.00 |
| Six Sigma Green Belt Certification |
5995.00 |
Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty.
Modules
Six Sigma Green Belt: Six Sigma and the Organization Six Sigma and Lean in the Organization Design for Six Sigma in the Organization
Six Sigma Green Belt: Define Processes and Customer Analysis in Six Sigma Projects Basics of Six Sigma Projects and Teams Tools for Planning and Managing Six Sigma Project Opportunities Using Six Sigma Analysis Tools and Metrics for Project Decisions
Six Sigma Green Belt: Measure Modeling and Analyzing Processes in Six Sigma Statistics and Probability in Six Sigma Data Classification and Collection in Six Sigma Summarizing and Presenting Data in Six Sigma Probability Distributions and Measurement Systems Analysis in Six Sigma Measuring Process Capability and Performance in Six Sigma
Six Sigma Green Belt: Analyze Exploratory Data Analysis in Six Sigma Introduction to Hypothesis Testing and Testing for Means in Six Sigma Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma
Six Sigma Green Belt: Improve and Control Design of Experiments and Validation of Solutions in Six Sigma Statistical Process Control and Control Plans in Six Sigma Using Basic Control Charts in Six Sigma
Audience
Candidates seeking Six Sigma Green Belt certification; quality professionals, engineers, production managers, and frontline supervisors; process owners and champions charged with the responsibility of improving quality and processes at the organizational or departmental level.
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| Six Sigma Black Belt Certification |
6995.00 |
| Six Sigma Black Belt Certification |
6995.00 |
Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools for driving process, product, and service improvements aimed at reducing defects and variation. Lean is also an improvement methodology, but with a different focus, aiming to enhance process flow, reduce cycle time, and eliminate waste. Though Lean and Six Sigma originated in different places and under different circumstances, they are now largely seen as complementary methodologies rather than mutually exclusive alternatives. Companies across various industries are striving to become faster and more responsive to customers, achieve near perfect quality, and operate using world-class cost structures. You need both Lean and Six Sigma to achieve these goals. This course explores the relationship between the Lean and Six Sigma approaches and their integrated application in both manufacturing and service industries. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
Modules
Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment Lean and Six Sigma Six Sigma Projects and the Black Belt Role Six Sigma Leadership and Change Management
Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures Critical Requirements and Benchmarking for Six Sigma Business Performance and Financial Measures in Six Sigma
Six Sigma Black Belt (2007 BOK): Team Management Forming Project Teams for Six Sigma Motivation and Communication in Six Sigma Teams Managing Six Sigma Team Performance
Six Sigma Black Belt (2007 BOK): Define Using Voice of the Customer in Six Sigma Developing Project Charters and Tracking Six Sigma Projects
Six Sigma Black Belt (2007 BOK): Measure Process Characteristics for Six Sigma Data Collection and Measurement in Six Sigma Six Sigma Measurement Systems Basic Statistics and Graphical Methods for Six Sigma Probability for Six Sigma Process Capability for Six Sigma
Six Sigma Black Belt (2007 BOK): Analyze Correlation and Regression Analysis in Six Sigma Multivariate Analysis and Attribute Data Analysis in Six Sigma Hypothesis Testing Concepts and Tests for Means in Six Sigma Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma Nonparametric Tests in Six Sigma Analysis Non-Statistical Analysis Methods in Six Sigma
Six Sigma Black Belt (2007 BOK): Improve Designing and Planning Experiments in Six Sigma Conducting Experiments and Analyzing Results in Six Sigma Improvement Methods and Implementation Issues in Six Sigma
Six Sigma Black Belt (2007 BOK): Control Statistical Process Control (SPC) in Six Sigma Non-Statistical Control Tools and Maintaining Controls in Six Sigma Sustaining Improvements and Gains from Six Sigma Projects
Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies Common Design for Six Sigma Methodologies, Design for X, and Robust Design Special Design Tools in Design for Six Sigma
Audience
Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontline supervisors, and all individuals charged with responsibility for improving quality and processes at the organizational or departmental level, including process owners and champions.
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| Six Sigma: Champion Training |
1495.00 |
| Six Sigma: Champion Training |
1495.00 |
When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method for business improvement in organizations. So, what is Six Sigma and why do so many successful organizations attribute their success to it? This course largely deals with answering these questions. The course traces Six Sigma's roots in traditional quality concepts, but also shows that it is not just about quality; it is also a metric, a philosophy, a balanced scorecard, and a quality management system. This course demonstrates how to estimate Sigma level and how Six Sigma methodologies are strategically applied to a broad array of manufacturing and service organizations. The course also explores Six Sigma business goals and the mission critical role of Champions for achieving these goals.
Modules
Introduction to Six Sigma for Champions Six Sigma Process Improvement Six Sigma Projects and Project Teams Managing and Deploying Six Sigma
Audience
Members of top management, vice-presidents, directors, divisional managers and senior functional managers selected to work directly as champions or potential champions. Champions include those people who own the processes to be improved, make resources available, evaluate financial cost justifications, and supervise the individuals selected as Black Belts and Green Belts.
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| Advanced Management Skills |
1495.00 |
| Advanced Management Skills |
1495.00 |
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to provide a systematic understanding of how to manage change in a global business context.
Modules
Managing in a Global Business Environment Managing Cross-Functions Managing for High Performance Managing Managers Managing Upward Relationships
Audience
The target audience for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high performing executives wishing to take on a significant corporate leadership position.
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| Finance and Accounting Essentials for Non-financial Professionals |
1495.00 |
| Finance and Accounting Essentials for Non-financial Professionals |
1495.00 |
Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and financial acumen is expected at every organizational level. Professionals and functional managers in every department and functional area should have a certain amount of comfort and familiarity with the basic accounting and financial concepts, processes and practices so that they can use it to better manage and control their activities and make decisions that support organization's larger goals. This course aims at familiarizing non-financial professionals with basic accounting and financial concepts. You are introduced to key finance and accounting terms and concepts such as the accounting equation, accrual-based accounting, financial risks and returns, and basic accounting principles. This course also takes you through the steps in the accounting process and helps you recognize how business transactions affect various financial statements and the bottom-line of your business.
Modules
Principles of Accounting and Finance for Non-financial Professionals Cash Flow Management Essentials for Non-financial Professionals The Time Value of Money and Investment Decisions for Non-financial Professionals The Essentials of Budgeting for Non–financial Professionals Financial Statements for Non-financial Professionals Analyzing Financial Statements for Non-financial Professionals
Audience
Non-financial professionals who wish to gain understanding or refresh their knowledge of finance and accounting.
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| Accounting Fundamentals |
1495.00 |
| Accounting Fundamentals |
1495.00 |
Accounting and finance are the universal languages of business, and their functions form the core of most organizations. The accounting function sets up the bookkeeping system, monitors it, prepares and presents the financial statements to management, and interprets them as needed. Bookkeeping is a part of the accounting function and involves the mechanical aspect of recording, classifying, and summarizing transactions in account books and posting them to respective financial statements. Apart from the statutory importance, accounting data is very critical to any organization's decision and control system. Managers, decision makers, external stakeholders, and interest groups take the basic accounting data, mix them with other external and supplementary information, and produce meaningful information used for decision making and control purposes. This course aims at familiarizing all learners with basic accounting principles and concepts that set the ground for more advanced learning in this area. You'll be introduced to key accounting terms and concepts such as key characteristics of accounting, the accounting equation, double entry bookkeeping, and basic accounting principles. This course also helps you recognize key characteristics of the International Financial Reporting Standards (IFRS) vis-Ã -vis the Generally Accepted Accounting Principles (GAAP).
Modules
Basic Accounting Principles and Framework The Accounting Equation and Financial Statements The Accounting Cycle and Accrual Accounting Accounting Transactions and Books of Account Trial Balance & Adjusting Entries The Income Statement The Balance Sheet The Cash Flow Statement Accounting for Companies' Stock Transactions and Dividends
Audience
Anyone serving in an accounting role with no previous experience in accounting, and non-accounting employees who want a working understanding of accounting and bookkeeping functions.
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| IFRS Primer |
1495.00 |
| IFRS Primer |
1495.00 |
Because of increasing globalization and interaction among corporations and national economies, the various users of financial information require a single set of high-quality accounting standards. IFRS (International Financial Reporting Standards) was developed to meet this need. This course gives the learner a well-rounded understanding about IFRS and its purposes. It distinguishes between IFRS and generally accepted accounting principles (GAAP), and it explains the convergence between the two accounting systems. It also presents the conceptual framework for IFRS. This framework is used as a reference for standards development and in the convergence process, as well as in the preparation and interpretation of financial statements.
Modules
IFRS: Introduction and Conceptual Framework IFRS: Standards for Financial Statements and Their Items IFRS: Key Standards for Financial and Accounting Activities IFRS: Transitioning to IFRS
Audience
Executives, managers, departmental leaders, professionals, and anyone who is interested in gaining background knowledge of International Financial Reporting Standards (IFRS).
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| HRCI Senior Professional in Human Resources (SPHR) |
2995.00 |
| HRCI Senior Professional in Human Resources (SPHR) |
2995.00 |
Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM).
Modules
HR's Strategic Role in the Organization (HRCI/SPHR - 2007-aligned) Management of the HR Process (HRCI/SPHR - 2007-aligned) Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR - 2007-aligned) Strategic Approaches to Human Resource Development (HRCI/SPHR - 2007-aligned) Strategic Approaches to Total Rewards (HRCI/SPHR - 2007-aligned) Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned) Strategic Approaches to Risk Management (HRCI/SPHR - 2007-aligned) Final Exam: HRCI/SPHR (Senior Professional Human Resource)
Audience
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination; compensation and benefits analysts.
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| HRCI Professional in Human Resources (PHR) |
2995.00 |
| HRCI Professional in Human Resources (PHR) |
2995.00 |
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things as qualitative and quantitative abilities; budgeting and accounting skills; contract and project management; human relations and human resource technology. All the topics in this course are based on the core knowledge required by HR professionals included in the HR Body of Knowledge recommended by SHRM.
Modules Human Resources Fundamentals (HRCI/PHR - 2007-aligned) Strategic Management (HRCI/PHR - 2007-aligned) Affirmative Action and the EEO (HRCI/PHR - 2007-aligned) Employment Management (HRCI/PHR - 2007-aligned) Recruiting and Selecting Candidates (HRCI/PHR - 2007-aligned) Offers, Contracts, and Exit from the Organization (HRCI/PHR - 2007-aligned) Developing Employees (HRCI/PHR - 2007-aligned) Developing Human Resources (HRCI/PHR - 2007-aligned) Compensating Employees (HRCI/PHR - 2007-aligned) Programs to Benefit Employees (HRCI/PHR - 2007-aligned) Employment Relations (HRCI/PHR - 2007-aligned) Sexual Harassment at Work (HRCI/PHR - 2007-aligned) Non-Unionized Workplaces (HRCI/PHR - 2007-aligned) Unionized Workplaces (HRCI/PHR - 2007-aligned) Health and Safety in the Workplace (HRCI/PHR - 2007-aligned) Risk Assessment and Prevention (HRCI/PHR - 2007-aligned)
Audience
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examination.
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| Essentials of Interviewing and Hiring |
1495.00 |
| Essentials of Interviewing and Hiring |
1495.00 |
Finding the right person for the job takes a lot of work, and much of this work is done prior to the actual interview. Before you can even start looking for candidates, you need to create a description of the job you want to fill. How would you interview someone if you didn't know the responsibilities required for the job? A good job description, based on a thorough job analysis, will help you evaluate applicants' resumes effectively. You'll be able to compare the resumes against the requirements in the description and make effective decisions about who should be interviewed. This course describes the key components of job descriptions and how to use them to screen resumes. You'll also learn how to identify red-flag issues in the resumes you are screening.
Modules Essentials of Interviewing and Hiring: Screening Applicants for Interviewing Essentials of Interviewing and Hiring: Preparing to Interview Essentials of Interviewing and Hiring: Conducting an Effective Interview Essentials of Interviewing and Hiring: Behavioral Interview Techniques Essentials of Interviewing and Hiring: Selecting the Right Candidate
Audience Anyone who wants to develop or refine their hiring and interviewing skills
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| Moving into Management |
1495.00 |
| Moving into Management |
1495.00 |
What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but challenging, one. It takes most people out of an area in which they have been comfortable and successful for some time into more unfamiliar territory. Moving from being one of the team to leading it can be daunting.
Modules Taking on a Management Role Becoming a Manager: Responsibilities and Fears Becoming a Manager: Leading and Communicating A New Manager and the Company's Future
Audience Anyone who is about to be promoted, or who has just been promoted to a first management or supervisory role.
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| Project Management Professional - PMP Exam PMBOK Guide 4th Ed aligned |
6995.00 |
| Project Management Professional - PMP Exam PMBOK Guide 4th Ed aligned |
6995.00 |
PMI's Project Management Professional (PMP)® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to successfully lead and direct projects.
This recognition is seen through increased marketability to employers and higher salary; according to the PMI Salary Survey — Sixth Edition, a PMP increases your salary up to 10% more than your non-credentialed colleagues and peers.
Modules Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned) Managing Projects within Organizations Project Management Overview Project Management Process Groups
Project Integration Management (PMBOK® Guide - Fourth Edition-aligned) Integrated Initiation and Planning Integrated Project Execution, Monitoring, and Control Integrated Project Change Control and Close
Project Scope Management (PMBOK® Guide - Fourth Edition-aligned) Project Requirements and Defining Scope Create Work Breakdown Structure Monitoring and Controlling Project Scope
Project Time Management (PMBOK® Guide - Fourth Edition-aligned) Defining and Sequencing Project Activities Estimating Activity Resources and Durations Developing and Controlling the Project Schedule
Project Cost Management (PMBOK® Guide - Fourth Edition-aligned) Estimating and Budgeting Project Costs Controlling Costs
Project Quality Management (PMBOK® Guide - Fourth Edition-aligned) Project Quality Planning Quality Assurance and Quality Control
Project Human Resource Management (PMBOK® Guide - Fourth Edition-aligned) Planning Project Human Resources Managing Project Human Resources Planning and Managing Project Human Resources Simulation
Project Communications Management (PMBOK® Guide - Fourth Edition-aligned) Stakeholders and the Communication Management Plan Processes for Managing Project Communications Communicating Effectively with Project Stakeholders Simulation
Project Risk Management (PMBOK® Guide - Fourth Edition-aligned) Risk Management Planning Identifying Project Risks Performing Risk Analysis Risk Response, Monitor, and Control
Project Procurement Management (PMBOK® Guide - Fourth Edition-aligned) Planning Project Procurement Managing Procurements
Code of Ethics and Professional Conduct (PMI® Standard-aligned) The Role of Ethics in Project Management Core PMI® Values and Ethical Standards
Audience The PMP recognizes demonstrated competence in leading and directing project teams. If you're an experienced project manager looking to solidify your skills, stand out to employers and maximize your earning potential, the PMP credential is the right choice for you.
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| Project Management for Non-Project Managers |
1495.00 |
| Project Management for Non-Project Managers |
1495.00 |
The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a process, is the supervision and control of the work required to complete the project deliverable. Using established project management processes, coupled with the experience and skills of experienced workers, has allowed employers to adjust their mind-set when developing management and leadership skills from within. This course will enable someone who is not a professional project manager to learn the fundamentals of project management so he will be able to manage projects related to his area of responsibility within the organization.
Modules
Project Management Fundamentals Transitioning into a Project Management Role Initiating and Planning a Project Managing a Project Troubleshooting and Closing the Project
Audience
This course is targeted toward a diverse range of managers and staff members who wish to acquire the necessary skills to successfully manage small to medium sized projects.
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| Java Programming with Java SE 6.0 |
3995.00 |
| Java Programming with Java SE 6.0 |
3995.00 |
To introduce the main principles and elements of the Java language
Modules Java Programming with Java SE 6.0: Getting Started with Java Java Programming with Java SE 6.0: Operators and Flow Control in Java Java Programming with Java SE 6.0: Creating Classes in Java Java Programming with Java SE 6.0: Working with Classes in Java Java Programming with Java SE 6.0: Generics and Annotations Java Programming with Java SE 6.0: Reference Types and Threading Java Programming with Java SE 6.0: Exception Handling and Assertions Java Programming with Java SE 6.0: Java Utilities Java Programming with Java SE 6.0: Java I/O Java Programming with Java SE 6.0: Basic GUI Development in Java Java Programming with Java SE 6.0: Java Applets
Audience Programmers with an understanding of procedural programming concepts who want to learn Java and object-oriented programming; programmers proficient in another object-oriented programming language who want to move to Java; programmers experienced in the Java language who want to make the upgrade to Java SE 6.
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| Certified Web & Graphic Designer |
3995.00 |
| Certified Web & Graphic Designer |
3995.00 |
This course is specially designed for people who would like to build a career in web development. This course covers all training related to web & graphic designing.
Modules
XML Essentials XML Language Basics Manipulating XML with the XML DOM and Ajax
Designing and Hosting a Web Site Web Development Fundamentals Internet Site Development Web 2.0 Fundamentals
Adobe Flash CS5 Introduction to Adobe Flash Professional CS5 Drawing and Working with Images in Flash CS5 Using Flash CS5 Libraries, Text, and Components Animation in Flash CS5 ActionScript and Multimedia in Flash CS5 Creating Navigation and Publishing Movies in Flash CS5
Adobe Photoshop CS5 Photoshop CS5: Getting Started Photoshop CS5: Beyond the Basics
Adobe Dreamweaver CS5 Setting up a Site and Adding Content in Dreamweaver CS5 Adding Links and Images in Dreamweaver CS5 Tables, Accessibility, and Standards in Dreamweaver CS5 Reusing Content in Dreamweaver CS5 Creating Interactive Web Pages in Dreamweaver CS5 Cascading Style Sheets in Dreamweaver CS5
Audience
Web & graphic designers/people looking to get into a web development role.
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| SAP Overview for Project Teams |
1495.00 |
| SAP Overview for Project Teams |
1495.00 |
To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP.
Modules
SAP Overview mySAP Finance Modules mySAP Logistics Modules mySAP ERP Architecture SAP R/3 Administration Planning and Implementing SAP Projects SAP NetWeaver
Audience
The audience includes project team members as defined by SAP, trainee technical consultants on SAP implementation projects, and anyone requiring an overview of the SAP solution set.
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| Certified Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned |
1495.00 |
| Certified Business Analysis Professional (CBAP™) - BABOK® Guide V2.0 aligned |
1495.00 |
Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after all the time and money wasted, and the problem continues. Business analysis aims to not only properly diagnose an issue, but determine the best solution to fix it permanently. Business analysts, who undertake this work, require a unique combination of skills and knowledge to be successful in this function. This course provides an overview of what business analysis is, including fundamental concepts and knowledge areas as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also covers the essential competencies required for effective business analysis, including behavioral characteristics, business and software knowledge, and communication and interaction skills. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam.
Modules Introduction to Business Analysis and Essential Competencies Introduction to Business Analysis Planning Planning Business Analysis Communication and Monitoring Business Analysis Requirements Elicitation Business Analysis Requirements Management and Communication Business Analysis: Enterprise Analysis Business Analysis: Introduction to Requirements Analysis Business Analysis: Verify and Validate Requirements Business Analysis: Solution Assessment and Validation
Audience All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam.
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| Microsoft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008 |
1495.00 |
| Microsoft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008 |
1495.00 |
Visual Studio 2008 and the .NET Framework 3.5 give developers the tools to create a variety of Windows Forms applications. This course explores how to create and configure Windows Forms using Visual Studio 2008. Specific topics covered include basic form creation, modifying controls and layout in a Windows Form and creating event handlers. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Windows Forms Application Development 70-505. Passing this exam will earn the learner the MCTS: .NET Framework 3.5, Windows Forms Applications certification.
Modules Windows Forms Creation with Visual Basic 2008 Data Integration with Visual Basic 2008 Printing, MDI Forms, and Usability with Visual Basic 2008 Custom Controls and Asynchronous Programming with Visual Basic 2008 Application Configuration and Deployment with Visual Basic 2008 Database Environments and XML Handling with Visual Basic 2008
Audience Individuals who intend to use the .NET Framework 3.5 with Visual Studio 2008 and Visual Basic 2008 to develop Windows Forms applications ; individuals preparing for the Exam 70-505 TS: Microsoft .NET Framework 3.5, Windows Forms Application Development.
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| Microsoft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2008 |
1495.00 |
| Microsoft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2008 |
1495.00 |
ADO.NET allows developers to create applications that are driven by data and services. This course identifies the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application Development 70-561. Passing this exam will earn the learner credit towards the MCTS: .NET Framework 3.5, ADO.NET Applications certification.
Modules Getting Started With ADO.NET Connections and Commands Managing ADO.NET Connections and Commands with VB 2008 Getting Started with DataSets using Visual Basic 2008 Viewing and Navigating Data with ADO.NET DataSets using Visual Basic 2008 Updating ADO.NET DataSets With |w Visual Basic 2008 Using Query Notifications and Synchronizing Data with Visual Basic 2008 The ADO.NET Entity Framework and LINQ
Audience
All organizations or individual consultants who are building or intend to build .NET Framework 3.5 applications with ADO.NET, Visual Studio 2008 and Visual Basic 2008; corporate employees, consultants, and university or college students who are preparing for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application Development 70-561.
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| Microsoft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 2008 |
1495.00 |
| Microsoft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 2008 |
1495.00 |
Visual Studio is an integrated development environment that includes a "drag and drop" interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2008 and it supports a variety of languages including Visual Basic 2008, Visual C++, Visual C#, and Visual J#. ASP.NET 3.5 is Microsoft's latest version of ASP for developing web applications using the .NET Framework. It builds on the previous version ASP.NET 2.0, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual Basic 2008 and ASP.NET 3.5. Topics covered include how to create web forms with server controls, using event handlers, utilizing state-management capabilities, and implementing globalization and accessibility in a web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET Application Development 70-562. Passing this exam will earn the learner the MCTS: .NET Framework 3.5, ASP.NET Applications certification.
Modules Developing Web Applications with Visual Basic 2008 and ASP.NET 3.5 Creating and Consuming Server Controls with Visual Basic 2008 and ASP.NET 3.5 Data and Services Integration with Visual Basic 2008 and ASP.NET 3.5 ASP.NET AJAX and Client-Side Scripting with Visual Basic 2008 and ASP.NET 3.5 XML and Mobile Web Applications with Visual Basic 2008 and ASP.NET 3.5 Configuring and Deploying Web Application with Visual Basic 2008 and ASP.NET 3.5 Debugging, Tracing, and Monitoring ASP.NET Applications with Visual Basic 2008 Optimization and Customization with Visual Basic 2008 and ASP.NET 3.5
Audience Individuals who wish to use the .NET Framework 3.5 with Visual Studio 2008, Visual Basic 2008, and ASP.NET 3.5 to develop web-based client applications; individuals preparing for the Exam 70-562 TS: Microsoft .NET Framework 3.5, ASP.NET Application Development.
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| Microsoft .NET Framework 3.5: Windows Communication Foundation with VB 2008 |
1495.00 |
| Microsoft .NET Framework 3.5: Windows Communication Foundation with VB 2008 |
1495.00 |
This course introduces the .NET Windows Communication Foundation (WCF) technology and its architecture. It shows how to create a basic WCF service and how to host the service in a managed application, a Windows Service, Internet Information Service (IIS), or Windows Process Application Activation Services (WAS). It also covers how to generate a client proxy class and configuration file to access a WCF service. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft Technology Specialist: Microsoft .NET Framework 3.5 - Windows Communication Foundation exam (70-503).
Modules Getting Started with WCF WCF Contracts, Behaviors, and Data Management Securing and Managing a WCF Application
Audience All organizations or individual consultants who are using or intend to use the .NET Framework 3.5 with Visual Studio 2008 and Visual Basic 2008 to develop Windows Communication Foundation applications; corporate employees, consultants, and university or college students who are preparing for the associated Technology Specialist: Microsoft .NET Framework 3.5 – Windows Communication Foundation exam (70-503).
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| Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0 |
1495.00 |
| Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0 |
1495.00 |
To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications.
Modules XML and Mobile Web Applications with Visual Basic 2005 and ASP.NET 2.0 Web-form Creation with Visual Basic 2005 and ASP.NET 2.0 Web-application Deployment, Optimization, and Customization with Visual Basic 2005 and ASP.NET 2.0 Data Integration with Visual Basic 2005 and ASP.NET 2.0 Custom Controls and Security with Visual Basic 2005 and ASP.NET 2.0
Audience Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 – Web-Based Client Development (70-528) exam.
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| Web Applications Development with Microsoft .NET Framework 4 using C# 2010 |
1495.00 |
| Web Applications Development with Microsoft .NET Framework 4 using C# 2010 |
1495.00 |
Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C++, Visual C#, and Visual J#. ASP.NET 4.0 is Microsoft's latest version of ASP for developing web applications using the .NET Framework. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual Basic 2010 and ASP.NET 4.0. Topics covered include how to create web forms with server controls, using event handlers, utilizing state-management capabilities, and implementing globalization and accessibility in a web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4.0, 70-515. Passing this exam will earn the learner the MCTS: .NET Framework 4.0, Web Applications certification.
Modules Microsoft .NET Framework 4.0: Web Applications with Visual Studio 2010 and Visual Basic 2010 Microsoft .NET Framework 4.0: Web Form Controls with VB 2010 Microsoft .NET Framework 4.0: Data Integration with VB 2010 Microsoft .NET Framework 4.0: Client-Side Scripting and AJAX with VB 2010 Microsoft .NET Framework 4.0: ASP.NET MVC 2 with VB 2010 Microsoft .NET Framework 4.0: Configuring and Deploying Web Applications with VB 2010 Microsoft .NET Framework 4: Debugging, Tracing and Monitoring Web Applications with VB 2010 Microsoft .NET Framework 4.0: Web Application Optimization and Customization with VB 2010
Audience Individuals who wish to use the .NET Framework 4.0 with Visual Studio 2010, Visual Basic 2010, and ASP.NET 4.0 to develop web-based client applications; individuals preparing for the Exam 70-515 TS: Web Applications Development with Microsoft .NET Framework 4.0.
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| Microsoft Office Sharepoint Server 2007 Application Development |
1495.00 |
| Microsoft Office Sharepoint Server 2007 Application Development |
1495.00 |
Microsoft Office SharePoint Server 2007 is a web application server platform with integrated content and workflow management, collaboration and communications capabilities and is a direct upgrade to Microsoft SharePoint Portal Server 2003. This course provides an overview of Microsoft Office SharePoint Server 2007 and describes the principal features employed when managing enterprise content including document policies, managing records, and creating and deploying web content. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office SharePoint Server 2007 – Application Development 70-542. Passing this exam will earn the learner the MCTS: Microsoft Office SharePoint Server 2007 - Application Development certification.
Modules Managing Enterprise Content with MOSS 2007 Integrating Business Data using MOSS 2007 Creating Business Intelligence Solutions with MOSS 2007 Application Platform Services within MOSS 2007 Searching Data Using MOSS 2007 Targeting and Customizing with MOSS 2007
Audience
Developers who use Microsoft Office SharePoint Server 2007 and consultants providing consulting services for Microsoft Office SharePoint Server 2007.
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| Microsoft Office 2010: Advanced Word, Excel & Powerpoint |
2995.00 |
| Microsoft Office 2010: Advanced Word, Excel & Powerpoint |
2995.00 |
Anyone who wants to learn more about Microsoft office and its functions, shortcuts and applications
Modules Microsoft Office 2010: Advanced Word Using Themes, Backgrounds, Watermarks, and Quick Parts in Word 2010 Adding Tables of Contents, Footnotes, Hyperlinks, and Bookmarks in Word 2010 Forms, Fields, and Mail Merge in Word 2010 Managing, Inspecting, and Recovering Word 2010 Documents Creating and Formatting Tables in Word 2010 Manipulating Tables in Word 2010 Embedding Charts and Tables into Word 2010 Microsoft Office 2010: Advanced Excel Customizing Visual Elements in Excel 2010 Customizing Workbook Settings, Conditional Formatting, and Number Formats Organizing Data and Objects in Excel 2010 Ensuring Excel 2010 Data and Formulas are Right Automating Excel Tasks using Macros Analyzing Data with What-if Analysis PivotTables and PivotCharts in Excel 2010 PivotTable Filters, Calculations, and PowerPivot Microsoft Office 2010: Beginning PowerPoint Getting Started with PowerPoint 2010 Visually Enhancing PowerPoint 2010 Presentations Adding Images to Presentations in PowerPoint 2010 Using Multimedia and Animations in PowerPoint 2010
Audience For people working on Microsoft Office
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| Language Enhancement Program Basic |
1995.00 |
| Language Enhancement Program Basic |
1995.00 |
The Basic Program is a Language Enhancement Program. Learning outcomes: Participants will develop the following skills: - Ability to form grammatically correct sentences while writing and speaking - Write with language accuracy - Speak like Native English speakers - Comprehend English texts, conversations and responses accurately and respond appropriately
Modules
1. Introduction to Communication 2. The Structure of Language 3. Written Skills Development 4. Reading Skills Development 5. Listening Skills Development 6. Speaking Skills Development
Audience
Ideal participants have low mastery levels in English Language with respect to the four skills: Reading. Writing, Listening and Speaking and wish to develop and master these skills. They are usually pre-hires who look to bridge the gap between their current communicative skills to meet corporate expectations of a new hire.
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| Business Communication Program - Intermediate |
1995.00 |
| Business Communication Program - Intermediate |
1995.00 |
The Intermediate Program is a Business Communication and Cultural Sensitization Skills Development Program. Learning outcomes: Participants will develop the following skills: - Ability to respond appropriately while dealing with people from cultures across the world - Display appropriate and acceptable behavior to people from varying cultural backgrounds - Write and speak in accordance with corporate standards and requirements, using business language
Modules
1. Cross Cultural Adaptability 2. Business Soft Skills
Audience
Ideal participants look to develop their culture quotient and business communication skills. They are usually new hires or people looking to travel for onsite assignments, who look to develop understanding of different cultures and adaptability skills based on the understanding. They also look forward to bridge the gap between basic communication and business communication.
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| Call Handling Skills for BPO - Advanced |
1995.00 |
| Call Handling Skills for BPO - Advanced |
1995.00 |
The Advanced Program is a BPO Orientation and Service Call Handling Skills Development Program Learning outcomes: Participants will develop the following skills: - Understanding of BPO, its types and the working styles and hierarchy - Ability to handle different types of calls that reach a BPO ( Inbound/ Outbound, Sales/ Technical/Customer Service) - Ability to handle different customers from various parts of the world
Modules
1. Introduction to Business Process Outsourcing 2. Service Call Handling Skills
Audience
Ideal participants are new hires in a BPO or pre hires looking to get employed in a BPO, who require understanding of the working culture in a BPO and look to develop skills needed to attend to customer calls
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